:root{--bg:#ffffff;--panel:#f6fbfc;--panel-2:#e2f2f5;--border:#cfe6ea;--ink:#102a36;--ink-2:#56707a;--accent:#12bdcd;--accent-deep:#0e96a3;--accent-soft:#d9f3f6;--navy:#0E2A47;--good:#2d7a3a;--good-bg:#eaf7ec;--warn:#b86f00;--warn-bg:#fff4e5;--bad:#c8322e;--bad-bg:#fdecea;--shadow:0 1px 3px rgba(20,30,50,0.08)}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--ink);font-size:14px;line-height:1.5;font-family:-apple-system,BlinkMacSystemFont,Inter,Segoe UI,sans-serif}.dashboard{padding:20px 24px 64px;max-width:1100px;margin:0 auto}.card{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px 18px;box-shadow:var(--shadow)}.row{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:16px}.stat{flex:1 1 160px;min-width:140px}.stat .v{font-size:32px;font-weight:700;line-height:1.1;color:var(--navy)}.stat .v.good{color:var(--good)}.stat .v.warn{color:var(--warn)}.stat .v.bad{color:var(--bad)}.stat .l{color:var(--ink-2);font-size:11px;text-transform:uppercase;letter-spacing:.05em;margin-top:4px}.stat .delta{font-size:13px;margin-top:4px;font-weight:500}.delta.pos{color:var(--good)}.delta.neg{color:var(--bad)}.delta.neutral{color:var(--ink-2)}.enps-bar{display:flex;height:8px;border-radius:4px;overflow:hidden;gap:2px;margin:8px 0 6px}.seg-p{background:#2d7a3a}.seg-n{background:#f0c040}.seg-d{background:#c8322e}.bar-legend{display:flex;gap:14px;font-size:12px;color:var(--ink-2);flex-wrap:wrap}.bar-legend span{display:flex;align-items:center;gap:5px}.dot{width:8px;height:8px;border-radius:50%;display:inline-block;flex-shrink:0}.section-title{font-size:15px;font-weight:600;color:var(--navy);margin:24px 0 12px;display:flex;align-items:center;gap:8px}.pill{background:var(--accent-soft);color:var(--accent-deep);font-size:11px;font-weight:600;padding:2px 8px;border-radius:10px;text-transform:uppercase;letter-spacing:.04em}.dept-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));grid-gap:10px;gap:10px;margin-bottom:20px}.dept-card{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:14px 16px;box-shadow:var(--shadow)}.dept-card .dn{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--ink-2);margin-bottom:6px}.dept-card .en{font-size:28px;font-weight:700;line-height:1}.dept-card .en.good{color:var(--good)}.dept-card .en.warn{color:var(--warn)}.dept-card .en.bad{color:var(--bad)}.dept-card .en.neutral{color:var(--ink-2)}.dept-card .cr{display:flex;gap:8px;margin-top:6px;font-size:12px;align-items:center}.chg{font-weight:600;padding:1px 6px;border-radius:4px;font-size:11px}.chg.pos{background:var(--good-bg);color:var(--good)}.chg.neg{background:var(--bad-bg);color:var(--bad)}.chg.neutral{background:#f0f0f0;color:var(--ink-2)}.chart-box{background:var(--panel);border:1px solid var(--border);border-radius:10px;padding:16px 18px;margin-bottom:20px}.chart-box svg{display:block}.q-toggle{display:flex;border:1.5px solid var(--border);border-radius:8px;overflow:hidden;width:-moz-fit-content;width:fit-content;margin-bottom:20px}.q-btn{background:none;border:none;padding:7px 20px;font-size:13px;color:var(--ink-2);cursor:pointer;font-weight:500;transition:all .15s}.q-btn+.q-btn{border-left:1.5px solid var(--border)}.q-btn.active{background:var(--navy);color:#fff;font-weight:600}details.dept-accord{background:var(--panel);border:1px solid var(--border);border-radius:10px;margin-bottom:10px;overflow:hidden}details.dept-accord summary{padding:14px 18px;font-weight:600;font-size:14px;display:flex;align-items:center;gap:12px;cursor:pointer;list-style:none;-webkit-user-select:none;-moz-user-select:none;user-select:none}details.dept-accord summary::-webkit-details-marker{display:none}details.dept-accord summary .chevron{margin-left:auto;color:var(--ink-2);font-size:16px;transition:transform .2s}details.dept-accord[open] summary .chevron{transform:rotate(180deg)}details.dept-accord .accord-body{padding:0 18px 18px;border-top:1px solid var(--border)}.summary-block{background:#fff;border:1px solid var(--border);border-radius:8px;padding:14px 16px;margin-bottom:10px}.summary-block h4{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-2);margin-bottom:8px}.summary-block .body{font-size:13.5px;line-height:1.65;color:var(--ink)}.filter-bar{display:flex;gap:6px;margin-bottom:14px;flex-wrap:wrap}.fb{background:var(--panel);border:1px solid var(--border);border-radius:20px;padding:5px 14px;font-size:13px;color:var(--ink-2);cursor:pointer;font-weight:500;transition:all .15s}.fb.active{background:var(--navy);color:#fff;border-color:var(--navy)}.comment-list{display:flex;flex-direction:column;gap:8px}.cc{background:#fff;border:1px solid var(--border);border-radius:10px;padding:11px 14px;gap:12px;align-items:flex-start}.cc,.sb{display:flex}.sb{min-width:30px;height:30px;border-radius:7px;align-items:center;justify-content:center;font-size:13px;font-weight:700;flex-shrink:0}.sb.promoter{background:var(--good-bg);color:var(--good)}.sb.passive{background:var(--warn-bg);color:var(--warn)}.sb.detractor{background:var(--bad-bg);color:var(--bad)}.ct{line-height:1.6;color:var(--ink)}.ct,.empty{font-size:13px}.empty{text-align:center;padding:32px;color:var(--ink-2)}hr.soft{border:none;border-top:1px solid var(--border);margin:24px 0}.skip-card{background:var(--panel);border:1px solid var(--border);border-radius:12px;padding:18px 20px;box-shadow:var(--shadow)}.skip-card .leader-name{font-size:16px;font-weight:700;color:var(--accent-deep)}.skip-card .dept-scope{font-size:12px;color:var(--ink-2);margin-top:2px}.skip-card .progress-row{display:flex;align-items:center;justify-content:space-between;margin:12px 0 8px}.skip-card .progress-bar{height:6px;border-radius:3px;background:var(--border);overflow:hidden;flex:1 1;margin-right:12px}.skip-card .progress-fill{height:100%;background:var(--accent);border-radius:3px}.skip-card .avg-energy{font-size:15px;font-weight:700;color:var(--navy);white-space:nowrap}.skip-card .kp-section{margin-top:12px}.skip-card .kp-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;margin-bottom:6px}.skip-card .kp-label.pos{color:var(--good)}.skip-card .kp-label.opp{color:var(--warn)}.skip-card ul{padding-left:16px;font-size:13px;line-height:1.65;color:var(--ink)}.skip-card ul li{margin-bottom:4px}.dash-header{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-bottom:20px}.dash-title{font-size:22px;font-weight:700;color:var(--navy);letter-spacing:-.015em}.dash-title span{color:var(--accent)}.dash-sub{color:var(--ink-2);font-size:13px;margin-top:2px}.dept-badge{background:var(--navy);color:#fff;border-radius:20px;padding:5px 14px;font-size:13px;font-weight:600}.skip-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));grid-gap:14px;gap:14px;margin-bottom:24px}@media (max-width:600px){.dashboard{padding:12px 10px 48px}.dept-grid{grid-template-columns:repeat(2,1fr)}.skip-grid{grid-template-columns:1fr}}